Please Make Certain to Check the Size Chart Before Ordering
1. We usually ship the item within 3 business days after received the clear payment from buyer.
2. All shipping including postage and handling fees.
Standard shipping time by United States post:
We have warehouse in US, the item will be dispatched from US warehouse.
Deliver to US typically takes around 3-7 business days.
After sale Policy:
1- If the size do not fit: you can return the item to us for a free replacement, but buyer is responsible for return shipping cost, or we can offer you 40% discount for second piece with correct size if you keep it.
2- If receive flawed item: please take a picture of the item where the place has flaw and send to us, we will check if it is a quality issue, and then we will send you another piece for free if it does have quality issue.
3-We offer 100% Satisfaction Guarantee to all our customers.
4-We are NOT responsible for any loss and damage during return shipment.
1. We will try our best to provide you with good service.We hope that the goods arrive timely and accurately.
2. we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.
3. Please contact us before disputing or leaving any negative or natural feedback. We will work with you to solve any problem.
4.Because of the angle and the light, the real object may be slightly different from the picture. Thank you for your understanding!
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Shipping & Payment
SHIPPING & DELIVERY
Nothing means more to us than bringing our customers great value and service which includes shipping and delivery. We will continue to work to meet the needs of all our customers, delivering quality products, and providing great service beyond all expectations.
How do you ship packages?
Packages are shipped from our US warehouses primarily through USPS.
How long does shipping take?
Shipping time varies by specific destination location. The estimated time of delivery is 10 to 30 business days. *This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping carriers, it takes 2-5 business days for the tracking information to update in the system. If it has been 5 business days since you placed your order and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received, you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Sport Fitness Lifestyle (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sportfitnesslifestyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchased items back to us unless we authorize you to do so.
Why Buy From Us
A few reasons to buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection. See our Return Policy
We regularly update our store with the newest released products.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
A knowledgeable and professional support team is always happy to help you.
Check your order status online. It's as easy as that!